Shipping policy
SHIPPING POLICY
Nur Dancewear (Nur DW)
1. Processing Time
Orders are processed within 2–5 business days after payment confirmation.
Custom or made-to-order items may require additional production time.
2. Shipping Areas
We ship within Germany, the EU, and internationally (where applicable).
Shipping availability may vary depending on destination.
3. Delivery Times
Estimated delivery times:
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Germany: 2–5 business days
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EU: 5–10 business days
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International: 7–20 business days
Delivery times are estimates and may vary due to customs or carrier delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on destination and order size.
Customers are responsible for customs duties or import taxes outside the EU.
5. Lost or Damaged Shipments
If your order arrives damaged, please notify us within 48 hours and provide photos.
Nur DW is not responsible for delays caused by shipping carriers.